EVERYTHING ABOUT TELUS CUSTOMER SERVICE

Everything about Telus customer service

Everything about Telus customer service

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Even so, just after reviewing the deal, I found it didn’t reflect the bargains or program particulars talked over, like the 500GB of knowledge and extra discounts for pre-licensed payments.

Hey @DjE we could undoubtedly do what we could that will help. Could you be sure to send out us a private message and We'll go from there?

• A friend who is additionally a Telus customer confirmed me his system aspects, and he is acquiring an identical plan for noticeably a lot less with no need to get units, which contradicts what Abdul instructed me.

Have you attempted using the net Chat? Go online to My TELUS plus the the Chat icon will likely be in the lessen suitable of the window. Answer the questions about what sort of help you would like then keep replying towards the bot with "I need to talk to a person" right up until the bot presents up and passes the Chat to someone.

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for the Black Friday i named Telus to get me a completely new cellular line for my daughter if there's a offer like i received Beforehand for my other Young children for a loyal customer with Telus.

once the agent review my account he said i can't provide you with a deal or credits like you have now with your exiting account, so i just gave up and hangup the telephone.

  I am advised to speak to Loyalty and Resolution and nonetheless acquiring no the place.  I have managed to speak to two individuals who called themselves managers while in the Philippines, who couldn't enable me.

I have never been so annoyed with an organization.  It really is not possible to have answers from Telus.  My Monthly bill continues to be adjusted quite a few periods because signing up with them a calendar year back after a promoter came to our doorway and drew us in with engaging presents.  She even stated Telus would pay for Shaw's deal penalty to maneuver us in excess of.  I regret every single 2nd of moving.  It will require up most of the afternoon to talk with anyone at Telus.  Maintain times estimate one hour only for being forwarded to anyone and put on keep for one more hour.  My contract agreement exhibits what my Monthly bill must be Nonetheless they arbitrarily adjust my bill to a hundred.

Telus has tousled on my Monthly bill many situations while in the pastfew months.  A short while ago by charging me three instances for your deliver it back which was currently returned. Then chose to go on and improve 3 of my ideas by themselves.  Initially agent I spoke to was good and tried out tough to fix The difficulty.  He even contacted loyalty that will help.  They never ever termed.  I attempted to connect with myself and was hold permanently so I hung up.  Tried using A different Telus technical support agent he stated he would transfer me to loyalty than proceeded to get upset simply because I would not allow for him to finish the call when he claimed he couldn't transfer me.

In the approaching weeks and months, we are going to be working to increase the solutions and services supported, so retain examining again for updates.

I would like a call from someone who has some final decision earning energy on how I can near my accounts and become performed with Telus.  

Be aware: if The subject isn't really however included by TELUS Qualified Messaging, You will be provided that has a callback choice.

The TELUS group acknowledges that our function spans lots of Territories and Treaty regions and we've been grateful for the normal Expertise Keepers and Elders that are with us currently, individuals who have gone before us as well as youth that encourage us.

Yeah, I’m binding by a two 12 months contract however, I’m only four months in, but I did get somewhere. I guess The manager Business known as me today so I have a cellular phone discussion with him in an hour. We’ll see how that goes.

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